We are aware that different people have different needs and access the internet in different ways. We have tried to develop a website that is clear and simple for everybody to use. If you come across a part of our site that is difficult to use please tell us about it. We intend to keep improving our accessibility – to help us do so, please email us any comments you have about your user experience.



We have used the XHTML 1.0 Transitional and CSS specifications created by the W3C, as we believe that usability and accessibility must have a solid foundation. We have endeavoured to achieve AA accessibility as measured against version 2.0 of the WCAG. However, we are aware that a number of the checkpoints of the WCAG are subjective and down to individual interpretation, we are sure that we have met them but there may be instances where interpretation may vary.


Font Sizes / Resizing text

This web site has been designed to allow you to resize the page text if you want to. If you would prefer to view this site with larger text then you can change text size this within your browser. Instructions for the most popular browsers are below. If your browser is not listed please refer to the browser developer’s website.

Microsoft Internet Explorer
Go to the View menu and then select Zoom or Text Size and choose the option which suits you best.

Netscape Navigator
Go to the View menu and choose Increase Font until the text is the size which suits you best.

Go to the View menu and select Zoom until the text is the size which suits you best.


Screen resolution and other issues

This website has been designed to be best viewed in 1024 x 768 screen resolution. To change the screen resolution in Internet Explorer on your computer, open ‘Display’ properties and click on the ‘Settings’ option. Draw the sliding ‘Desktop Area’ scale to 1024 x 768 or higher.

You will need Netscape 6.0 (or higher) or Internet Explorer 6.0 (or higher) to view this site.
You can download the relevant browser or upgrade the version of your browser by clicking on the appropriate link below:

Download Internet Explorer
Download Firefox

This site has some flash content, targeted at Flash Player 8 and above. Text alternatives have been provided in the event that Flash Player has not been installed on your computer. Alternatively you can visit the Adobe site and download the latest version of flash player.

Some of the reports available on this site are in PDF format. If you don’t have a PDF reader installed on your computer you can visit the Adobe site and download a free PDF reader. Otherwise you can request a hardcopy of the relevant report by contacting Banner.

You must ensure that any software downloaded from the Internet to your computer is suitable for use on your computer and that it is free from viruses.

This applies to any software downloaded from this website so please virus check and check compatibility with your computer. We do not warrant that this website is free from errors, defects or viruses.